Community Resources Directory
Free support programs, local assistance, and national help lines for phone, internet, and benefit access.
Below are verified public resources from federal agencies, nonprofits, and state programs that can help you stay connected. These are not paid links or advertisements.
Federal-Level Help Resources
Get official eligibility information, find providers, and get help with your annual recertification.
Visit Lifeline SupportApply for internet discounts, check your application status, and find participating companies.
Visit ACP Official SiteReport fraud or file complaints related to your Lifeline, ACP, or phone provider.
File a ComplaintThe official system used to check eligibility for the Lifeline program across the United States.
Access the National VerifierState-by-State Resources
California
CA Public Utilities Commission (CPUC)
Lifeline Support: 1-866-272-0357
www.cpuc.ca.gov
Texas
Public Utility Commission of Texas
Lifeline Info Line: 1-888-782-8477
www.puc.texas.gov
Florida
Florida Public Service Commission
General Support: 1-800-342-3552
www.floridapsc.com
New York
NY Dept. of Public Service
Helpline: 1-800-342-3377
dps.ny.gov
Ohio
Public Utilities Commission of Ohio
Lifeline Info: 1-800-686-7826
puco.ohio.gov
Pennsylvania
PA Public Utility Commission
Consumer Hotline: 1-800-692-7380
www.puc.pa.gov
Nonprofit & Digital Literacy Resources
A national nonprofit that helps find low-cost internet plans and provides free digital skills training.
Visit EveryoneOnProvides community toolkits, broadband equity research, and a directory of local digital inclusion programs.
Visit NDIAConnects you with local community services for essentials like housing, food, and healthcare.
Visit 211.orgPrintable Resource List
You can print or save this directory to share with local community centers, libraries, or anyone who needs it.
Download This Directory as a PDFAll resources on this page are publicly available, verified by our team, and maintained regularly. We do not accept money for listings. To suggest an update or a new resource, please contact us at: [email protected].