Yes, absolutely. Not only can you apply for both at the same time, but we highly recommend it. Many providers combine the monthly discounts from both programs to offer you a better free phone and a more generous data plan. Qualifying for one often means you qualify for both.

Yes, but it depends on the provider and current stock. Providers use the combined Lifeline and ACP benefits to cover the cost of the device and service. While newer models like the iPhone 11 or 13 are sometimes offered, more common models include the iPhone XR, 8, or 7. All phones are fully tested and certified refurbished.

Yes. If you were denied, it was likely due to an issue with your documents or a data mismatch in the National Verifier. You should receive a reason for the denial. After fixing the issue (e.g., uploading a clearer ID, providing a different proof document), you can and should reapply immediately.

Typically, application approval takes 1-3 business days. Once approved, most providers ship the phone within 5-7 business days. Most applicants receive their phone within about two weeks from their initial application date.

You will generally need two things: 1) A valid, government-issued photo ID (like a Driver’s License or State ID) to prove your identity, and 2) Proof of your eligibility, such as a photo of your benefit card (Medicaid, EBT) or a document showing your income (like a pay stub or tax return).

Eligibility is based on your current situation. If your income recently dropped or you just enrolled in a program like SNAP or Medicaid, you can apply now using your new status. Likewise, if you no longer qualify, you are required to de-enroll from the program.